Teleperformance Benelux
Are you a fan of customer contact? Do you like solving problems? Do you prefer working office hours? We have a suitable job for you!
As a customer service specialist you are the first point of contact for a billing company. This means that you will be answering a variety of questions from customers such as: “Why do I get a second reminder even though I’ve already paid?”, “Can I postpone the payment?”. Based on the customer’s question and your ability to ask questions you always know how to answer a customer correctly and quickly. Together with your colleagues you are responsible for an optimal customer experience.
Profile:
You live nearby Maastricht
You speak and write very good French and you understand English, since our training will be giving in English
You are stress resistant and can also perform well under pressure
You are able to make decisions independently
You are used to working with computers and can quickly switch between the different software packages
You have an open attitude towards changes
You are a great keyboard user and can write flawlessly with at least 120 key strokes per minute
Sound good? Then apply immediately!
Very easy; you only have to leave your name, phone number and email address and our team will contact you!
This is a temporary work a home position, it is important that you live in the area of Maastricht so you can come and work at our office in Maastricht after a period, that is yet to be determined.
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